Convention• Hotel Guide

Customer Contact Week (CCW Las Vegas) Visitors — Stay at Horseshoe for Nightlife

Attending Customer Contact Week (CCW Las Vegas) at Caesars Forum? Horseshoe Las Vegas puts you in the heart of the Las Vegas Strip with easy access to the best nightclubs, pool parties, and entertainment after the show floor closes.

3645 S Las Vegas Blvd, Las Vegas, NV 89109

Event Details

About Customer Contact Week (CCW Las Vegas)

Event

Customer Contact Week (CCW Las Vegas)

Venue

Caesars Forum

Dates

June 22, 2026 – June 25, 2026

Estimated Attendance

5,000+ attendees

Customer Contact Week — North America's largest customer experience and contact center industry event — returns to Caesars Forum in Las Vegas June 22-25, 2026, convening thousands of customer service leaders, contact center technology executives, CX strategists, and solution providers for four days of keynotes, workshops, an innovation expo, and the annual CCW Excellence Awards Gala. CCW Las Vegas is the definitive annual gathering for professionals who run, staff, and technology-enable customer contact operations — VP-level executives from Fortune 500 corporations, customer experience directors, and contact center technology providers spanning AI-powered virtual agents, workforce management, analytics, and cloud contact center platforms. The 2026 program opens June 22 with the CMP Research Circle and executive welcome reception, followed by the CCW Innovation Summit, CCW Management Summit, and CCWomen Summit on June 23, alongside the Excellence Awards Gala. The expo floor opens June 24 with keynotes, breakout sessions, and afternoon networking, extending through June 25's main stage programming. Caesars Forum — one of the Strip's largest purpose-built meeting spaces, adjacent to the LINQ Hotel — places the convention in the heart of Las Vegas's central entertainment corridor. NoCoverVegas guest list connects CCW attendees with complimentary nightclub access at OMNIA Nightclub at Caesars Palace, Chateau Nightclub at Paris Las Vegas, and other nearby venues.

Walking Distance

Nearby Venues from Horseshoe

You do not need to stay at a hotel to visit its nightclub. These venues are all within walking distance or a short rideshare from Horseshoe — perfect for a night out after Customer Contact Week (CCW Las Vegas).

Hotel Overview

Why Stay at Horseshoe for Customer Contact Week (CCW Las Vegas)

Horseshoe Las Vegas (formerly Bally's) is a center Strip casino hotel operated by Caesars Entertainment and the longtime home of the World Series of Poker. The central location puts guests steps from Drai's After Hours at The Vanderpump Hotel and within easy walking distance of OMNIA at Caesars Palace, Marquee at The Cosmopolitan, and the entire Paris Las Vegas entertainment corridor.

Horseshoe Las Vegas is a solid mid-range option that balances comfort and value with a 3-star rating. It is 1.8 mi to LVCC from the Las Vegas Convention Center, making it a convenient base for Customer Contact Week (CCW Las Vegas) attendees. Note that Horseshoe charges a $45/night daily resort fee, which covers WiFi, fitness center, and pool access.

Horseshoe is best for: center Strip location, poker, budget-friendly luxury, walkability. Whether you are attending Customer Contact Week (CCW Las Vegas) solo, with colleagues, or as part of a group, the combination of on-site amenities and proximity to nightlife makes it an excellent choice.

Outdoor pool deck with seasonal hours After a full day at Customer Contact Week (CCW Las Vegas), the pool area is a great way to unwind before heading out to the clubs at night.

After Hours

After the Convention

The show floor closes, but Las Vegas is just getting started. Here are tips for making the most of your nights during Customer Contact Week (CCW Las Vegas).

Get on the Guest List Early

Convention weeks are some of the busiest in Las Vegas. Submit your guest list request at least a day in advance to guarantee your spot and skip the cover charge. Text us at (725) 999-9293 or use the form below.

Dress Code Matters

Coming straight from the convention floor? Most nightclubs enforce an upscale dress code. Men should swap sneakers for dress shoes and lose the lanyard. Business casual from your convention day usually works, but avoid athletic wear and hats.

Plan for Surge Pricing

Rideshare prices spike during major conventions. Stay at Horseshoe and you can walk to Drai's After Hours without an Uber. For strip clubs, take advantage of the free guest list — every club on our list sends one directly to Horseshoe.

Thursday & Friday Are Peak Nights

Most Customer Contact Week (CCW Las Vegas)attendees hit the clubs on Thursday and Friday nights. If you want a more relaxed experience, try an early weeknight or a daytime pool party. Pool parties run Friday–Sunday during the March through October season.

Common Questions

Customer Contact Week (CCW Las Vegas) & Horseshoe FAQ

Where should I stay for Customer Contact Week (CCW Las Vegas)?

Horseshoe Las Vegas is a top choice for Customer Contact Week (CCW Las Vegas) attendees. While it does not have a major nightclub on property, Drai's After Hours and OMNIA Nightclub are within walking distance. Use our free guest list to skip the cover charge at any venue.

What nightlife is near Horseshoe during Customer Contact Week (CCW Las Vegas)?

Horseshoe puts you close to Drai's After Hours, OMNIA Nightclub, Marquee Nightclub, Venus Pool Club, and more. During Customer Contact Week (CCW Las Vegas), these venues host special events and extended hours to cater to convention crowds. Get on our free guest list for no-cover entry.

How do I get on the guest list during Customer Contact Week (CCW Las Vegas)?

Use the free guest list form on this page or text us at (725) 999-9293. We will get you on the guest list at any club near Horseshoe with no cover charge — completely free, even during Customer Contact Week (CCW Las Vegas).

Is there nightlife at Horseshoe or do I need to leave the hotel?

Horseshoe does not have a major nightclub on property, but the best clubs in Las Vegas are within walking distance or a short rideshare. Drai's After Hours is just 0.1 mi away. All strip clubs offer free guest list from Horseshoe. The Las Vegas Strip has dozens of world-class venues within a 10-minute walk or ride.

What should I wear to nightclubs during Customer Contact Week (CCW Las Vegas)?

Las Vegas nightclubs enforce a strict dress code, even during conventions. For men, wear a collared shirt or fitted designer tee with dress shoes — no athletic shoes, shorts, sandals, or hats. For women, cocktail dresses, heels, and fashionable attire are standard. If you are coming directly from Customer Contact Week (CCW Las Vegas), swap your lanyard and conference badge for proper club attire. Business casual from the convention floor sometimes works, but it is best to change at Horseshoe before heading out. Pool parties during the day require swimwear — no jeans or street clothes poolside.

Ready to Go Out?

Get on the Free Guest List

Attending Customer Contact Week (CCW Las Vegas) and staying at Horseshoe? Skip the cover charge at every club near you. Submit your info below and we will get you on the guest list — completely free. Or text us anytime at (725) 999-9293.

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