Attendee GuideUpdated February 2026

Knowledge 2026 (ServiceNow) — Complete Attendee Guide

Knowledge is ServiceNow's flagship annual conference, bringing together 25,000 IT service management professionals, workflow automation experts, and enterprise leaders at the Venetian Expo. The conference covers the full ServiceNow platform — ITSM, ITOM, HR Service Delivery, Customer Service Management, and the rapidly expanding AI capabilities powered by Now Assist. With hundreds of breakout sessions, hands-on labs, CreatorCon for developers, and a massive partner expo, Knowledge is three packed days of learning and networking for anyone whose organization runs on ServiceNow.

Quick Info

DatesMay 5, 2026 – May 7, 2026
VenueVenetian Expo
Address201 Sands Ave, Las Vegas, NV 89169
Attendance25,000+ expected

Registration

Knowledge (ServiceNow)Badge Pickup — Location & Hours

Badge pickup and registration is in the Venetian Expo main lobby. Pre-registered attendees can use express kiosks with their confirmation QR code. On-site registration is available but expect longer waits. Badge pickup typically opens the Monday afternoon before the conference — take advantage of this to skip the Tuesday morning rush and walk straight into the opening keynote.

Schedule

Knowledge (ServiceNow) Show Floor Hours

Monday, May 4Registration & Welcome Events
Tuesday, May 58:00 AM – 6:00 PM
Wednesday, May 68:00 AM – 6:00 PM
Thursday, May 78:00 AM – 2:00 PM

The opening keynote is Tuesday morning. CreatorCon sessions and hands-on labs have separate schedules — check the Knowledge app. Thursday is a half day. Certification exams are available throughout the conference at a dedicated testing center.

Transportation

How to Get to Knowledge (ServiceNow)

Parking

Use The Venetian parking garage with self-park and valet options. Self-parking is free for hotel guests and typically $15–20 for non-guests during conventions.

Public Transit / Monorail

The nearest monorail station is Harrah's / The LINQ, about a 10-minute walk. The Venetian Expo is directly connected to The Venetian and Palazzo hotels via enclosed indoor walkways.

Rideshare (Uber / Lyft)

Uber and Lyft drop off at the main Venetian porte-cochère on Las Vegas Blvd. Follow signs to the Expo from the casino floor — it is about a 10-minute walk through the property.

Walking from the Strip

The Venetian Expo sits right on the Strip. Central Strip hotels are within a 5–15 minute walk. It is one of the most convenient convention venues in Las Vegas.

Food & Drink

Where to Eat During Knowledge (ServiceNow)

  • Grand Canal Shoppes — 40+ restaurants inside The Venetian including Buddy V's, Grand Lux Cafe, and Yardbird
  • The LINQ Promenade — outdoor dining and bars a 5-minute walk south
  • Treasure Island restaurants — 10-minute walk north
  • Caesars Palace Forum Shops — 15-minute walk south with premium dining

Insider Tips

Knowledge (ServiceNow) Tips for First-Timers

  • Knowledge is massive. With 25,000 attendees and hundreds of sessions spread across the Venetian Expo, the conference app is essential. Build your schedule before you arrive and pre-register for hands-on labs.
  • If you are working toward a ServiceNow certification, Knowledge offers discounted or free certification exams on-site. Schedule your exam early — popular time slots fill up fast.
  • CreatorCon is the developer and builder track. If you write code, build integrations, or create workflows on the ServiceNow platform, this track is specifically for you.
  • The partner expo is enormous. If your organization is evaluating ServiceNow partners or implementation vendors, block time to walk the expo floor and compare options.
  • Bring a laptop for hands-on labs. You will work with live ServiceNow instances and follow along with platform experts in real time.
  • Networking is a major draw. Block time between sessions for conversations — the hallway track at Knowledge is where partnerships form and deals start.
  • The Venetian Expo is connected to The Venetian and Palazzo hotels. If you are staying there, the commute to sessions is a short indoor walk.

After the Show

Knowledge (ServiceNow)After Dark — Nightlife & After Parties

The Knowledge crowd is a mix of IT leaders, platform administrators, developers, and consultants from enterprise organizations worldwide. The official Knowledge party is a conference highlight — ServiceNow goes all-out with entertainment and production. After the official events, The Venetian's central Strip location puts you within easy reach of the best restaurants and nightlife in Las Vegas.

Knowledge (ServiceNow) — FAQ

Where is Knowledge 2026?

Knowledge 2026 is at the Venetian Expo (formerly Sands Expo), 201 Sands Ave, Las Vegas, NV 89169. The venue is connected to The Venetian and Palazzo hotels on the Las Vegas Strip.

What are the Knowledge 2026 dates?

Knowledge 2026 runs from Tuesday, May 5 through Thursday, May 7, 2026. Registration and welcome events begin Monday, May 4.

Where do I pick up my Knowledge badge?

Badge pickup is in the Venetian Expo main lobby. Express kiosks available for pre-registered attendees. Registration opens Monday afternoon before the conference.

Can I take a ServiceNow certification exam at Knowledge?

Yes. ServiceNow offers certification exams on-site at a dedicated testing center during the conference. Exams are often discounted or free for attendees. Schedule your exam through the Knowledge app as early as possible — popular slots fill fast.

What is CreatorCon at Knowledge?

CreatorCon is the developer-focused track within Knowledge for builders, integrators, and workflow creators on the ServiceNow platform. It features code-focused sessions, hands-on development labs, and deep-dive technical content.

How do I get to Knowledge from the Strip?

The Venetian Expo is directly on the Strip, connected to The Venetian hotel. Walk from nearby hotels, or use the Harrah's / LINQ monorail station (10-minute walk). Rideshare drops off at The Venetian entrance.

What should I wear to Knowledge?

Business casual is standard. The audience includes corporate IT leaders and consultants, so the dress code skews slightly more professional than pure tech conferences. Comfortable shoes are a must.

What is there to do after Knowledge?

The official Knowledge party is a can't-miss event. After that, The Venetian area has world-class restaurants and TAO Nightclub is steps from the Expo. Sign up for a free guest list to skip cover charges at top Strip nightclubs.

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